Artificial Intelligence Adoption and Digital Financial Resilience Effects on Performance in Digital-Based Financial Institutions Australia
DOI:
https://doi.org/10.71154/z2y18k08Keywords:
Artificial Intelligence Adoption, Digital Financial Resilience, Financial Performance, Risk Management EffectivenessAbstract
This study examines the role of artificial intelligence adoption in shaping financial performance through digital financial resilience in digital-based financial institutions in Australia. A quantitative explanatory approach was employed using survey data collected from employees involved in digital and financial operations. Structural Equation Modeling with the Partial Least Squares technique was applied to test the proposed relationships. The results indicate that artificial intelligence adoption has a positive and significant effect on digital financial resilience. Digital financial resilience, in turn, positively influences liquidity, profitability, firm value, and risk management effectiveness. These findings demonstrate that technological capability enhances financial outcomes primarily through adaptive stability rather than through direct effects alone. The study highlights that institutions with stronger resilience are better able to sustain transaction continuity, manage financial risks, and maintain investor confidence. By integrating artificial intelligence adoption and digital financial resilience within a single framework, this research provides a more comprehensive explanation of how digital transformation affects financial sustainability. The findings suggest that successful digital finance strategies require not only advanced analytical systems but also organizational readiness to absorb digital disruptions. This study offers important insights for both scholars and practitioners seeking to understand performance dynamics in technology-driven financial institutions.
Downloads
References
Acharya, V. V., & Mora, N. (2015). A crisis of banks as liquidity providers. Journal of Finance, 70(1), 1–43. https://doi.org/10.1111/jofi.12182
Allen, F., Gu, X., & Jagtiani, J. (2018). Fintech and financial inclusion. Review of Corporate Finance Studies, 7(1), 1–27. https://doi.org/10.1093/rcfs/cfy004
Allen, F., Gu, X., & Jagtiani, J. (2021). A survey of fintech research and policy discussion. Review of Corporate Finance Studies, 10(3), 259–339. https://doi.org/10.1093/rcfs/cfab005
Anderson, R. C., & Mansi, S. A. (2009). Corporate bond covenant quality and risk. Journal of Finance, 64(1), 45–75. https://doi.org/10.1111/j.1540-6261.2008.01418.x
Anggraeni, O., Puspasari, E., Triyono, B., Hasibuan, R. R., Perwita, D., & Mulasiwi, C. M. (2025). Inclusive Economic Education for Empowering Local Tourism MSMES Through Human Capital and Innovation in The Lake Toba Region. Modern Economic Science, 47(6), 77-99.
Arena, M., Arnaboldi, M., & Azzone, G. (2017). Enterprise risk management. Accounting, Organizations and Society, 57, 59–72. https://doi.org/10.1016/j.aos.2016.09.005
Arner, D. W., Barberis, J., & Buckley, R. P. (2020). The evolution of fintech: A new post-crisis paradigm. Georgetown Journal of International Law, 51(4), 1271–1319. https://doi.org/10.2139/ssrn.2676553
Beccalli, E., Anolli, M., & Borello, G. (2021). Fintech and banking performance. Journal of Financial Stability, 54, 100873. https://doi.org/10.1016/j.jfs.2021.100873
Berger, A. N. (2018). Efficiency in financial institutions. Journal of Banking & Finance, 92, 37–56. https://doi.org/10.1016/j.jbankfin.2018.01.013
Boot, A. W. A., Hoffmann, P., Laeven, L., & Ratnovski, L. (2021). Fintech: What’s old, what’s new? Journal of Financial Stability, 53, 100836. https://doi.org/10.1016/j.jfs.2020.100836
Borio, C. (2020). Liquidity and financial cycles. Journal of Financial Stability, 46, 100724. https://doi.org/10.1016/j.jfs.2020.100724
Brynjolfsson, E., Rock, D., & Syverson, C. (2020). Artificial intelligence and the modern productivity paradox. The Economics of Artificial Intelligence. https://doi.org/10.7208/chicago/9780226613475.003.0007
Brynjolfsson, E., Rock, D., & Syverson, C. (2021). Artificial intelligence and firm value. Journal of Economic Perspectives, 35(4), 89–112. https://doi.org/10.1257/jep.35.4.89
Bunea, S., Kogan, B., & Stolin, D. (2020). Banks versus fintech. Journal of Financial Transformation, 50, 12–23. https://doi.org/10.2139/ssrn.3305925
Carletti, E., Claessens, S., Fatás, A., & Vives, X. (2021). The COVID-19 crisis and financial stability. Journal of Financial Stability, 54, 100873. https://doi.org/10.1016/j.jfs.2021.100873
Chen, M., Wu, Q., & Yang, B. (2021). How valuable is fintech innovation? Journal of Financial Economics, 146(3), 1–23. https://doi.org/10.1016/j.jfineco.2021.01.012
Duchek, S. (2020). Organizational resilience. Business Research, 13, 215–246. https://doi.org/10.1007/s40685-019-00109-1
Frost, J., Gambacorta, L., Huang, Y., Shin, H. S., & Zbinden, P. (2019). BigTech and the changing structure of financial intermediation. Economic Policy, 34(100), 761–799. https://doi.org/10.1093/epolic/eiaa003
Gomber, P., Koch, J.-A., & Siering, M. (2020). Digital finance and fintech. Journal of Business Economics, 90, 933–966. https://doi.org/10.1007/s11573-020-00992-5
Hanelt, A., et al. (2021). Digital transformation and firm performance. Journal of Management Studies, 58(5), 1–36. https://doi.org/10.1111/joms.12639
Hasanah, Y. N., Anggraeni, O., Suwali, S., Kusnaman, D., Hasibuan, R. R., & Efendi, B. (2025). Entrepreneurial marketing and marketing performance in gen z entrepreneurs: exploring the mediating pathways to entrepreneurial resilience. Journal of Ecohumanism, 4(1), 3583-3602.
Hasibuan, R. R., Suliyanto, S., & Novandari, W. (2025). Bridging Digital Marketing and Tourism Development: The Role of Social Media Marketing in Enhancing Business Performance. African Journal of Hospitality, Tourism and Leisure, 14(2), 351-360.
Hasibuan, R. R. (2024). Dampak personal branding dan influencer marketing terhadap keputusan pembelian konsumen generasi z. House of Management and Business (HOMBIS) Journal, 3(2), 57-62.
Hasibuan, R. R., & Najmudin, N. (2024). Content marketing, customer engagement on marketing performance mediated by digital marketing in batik MSMEs in Banyumas Regency. International Journal of Economics, Business and Innovation Research, 3(03), 287-304.
Hasibuan, R. R., Sabil, S., Pamikatsih, M., & Latif, E. A. (2024). The Impact of Human Resource Management on Financial Performance: A Case Study in the Manufacturing Industry. International Journal of Technology and Education Research, 2(03), 64-76.
Hasibuan, R. R., & Sudarto, S. (2024). The Role of Digital Capability and Social Media Engagement in Mediating Entrepreneurial Marketing on MSME Marketing Performance in Banyumas Regency. International Journal of Business and Quality Research, 2(04), 39-56.
Hasibuan, R. R., Novandari, W., & Setyanto, R. P. (2024). The role of digital literacy on the social media performance of batik MSMEs with digital capability as an intervening variable. International Journal of Business and Quality Research, 2(03), 39-54.
Hasibuan, R. R. (2022). The Impact of Dental Satisfaction Questionnaire (DSQ) and Word of Mouth on Patient Satisfaction Educational Dental and Oral Hospital. Telaah Bisnis, 23(2), 129-143.
Jagtiani, J., & Lemieux, C. (2019). The roles of alternative data and machine learning. Financial Management, 48(4), 1107–1138. https://doi.org/10.1111/fima.12292
Kauffman, R. J., Liu, J., & Ma, D. (2020). Innovations in fintech. Electronic Markets, 30, 97–116. https://doi.org/10.1007/s12525-019-00345-7
Kou, G., Chao, X., Peng, Y., Alsaadi, F. E., & Herrera-Viedma, E. (2019). Machine learning methods for financial risk analysis. Information Sciences, 497, 447–467. https://doi.org/10.1016/j.ins.2019.05.030
Lengnick-Hall, C. A., Beck, T. E., & Lengnick-Hall, M. L. (2011). Developing a capacity for organizational resilience. Human Resource Management Review, 21(3), 243–255. https://doi.org/10.1016/j.hrmr.2010.07.001
Mikalef, P., & Gupta, M. (2021). Artificial intelligence capability. Information & Management, 58(3), 103412. https://doi.org/10.1016/j.im.2020.103412
Nguyen, T., Phan, Q., & Vo, T. (2021). Digital transformation and firm performance. Technological Forecasting and Social Change, 166, 120608. https://doi.org/10.1016/j.techfore.2021.120608
Nguyen, T., Vo, T., & Phan, Q. (2022). Fintech adoption and banking efficiency. Finance Research Letters, 46, 102425. https://doi.org/10.1016/j.frl.2021.102425
Ozili, P. K. (2020). Financial inclusion and fintech. International Journal of Finance & Economics, 26(2), 2971–2989. https://doi.org/10.1002/ijfe.1981
Philippon, T. (2019). On fintech and financial inclusion. Journal of Economic Perspectives, 33(1), 127–146. https://doi.org/10.1257/jep.33.1.127
Teece, D. J. (2018). Business models and dynamic capabilities. Long Range Planning, 51(1), 40–49. https://doi.org/10.1016/j.lrp.2017.06.007
Thakor, A. V. (2020). Fintech and banking. Journal of Financial Intermediation, 41, 100833. https://doi.org/10.1016/j.jfi.2019.100833
Vial, G. (2019). Understanding digital transformation. Journal of Strategic Information Systems, 28(2), 118–144. https://doi.org/10.1016/j.jsis.2019.01.003
Vives, X. (2019). Digital disruption in banking. Annual Review of Financial Economics, 11, 243–272. https://doi.org/10.1146/annurev-financial-100719-120854
Warner, K. S. R., & Wäger, M. (2019). Building dynamic capabilities for digital transformation. Long Range Planning, 52(3), 326–349. https://doi.org/10.1016/j.lrp.2018.12.002
Zetzsche, D. A., Buckley, R. P., Arner, D. W., & Barberis, J. N. (2020). From fintech to techfin. Journal of Financial Regulation, 6(2), 257–292. https://doi.org/10.1093/jfr/fjaa010
Downloads
Published
Issue
Section
License
Copyright (c) 2026 International Journal Business and Entrepreneurship

This work is licensed under a Creative Commons Attribution 4.0 International License.