IMPROVING UMKM CAPACITY THROUGH SOCIAL MEDIA-BASED DIGITAL MARKETING TRAINING IN SUKAMULYA VILLAGE, CIANJUR REGENCY
DOI:
https://doi.org/10.71154/yc3tch47Keywords:
Digital Marketing, Digital Literacy, MSMEsAbstract
This community service program aims to improve digital literacy and marketing skills of MSME actors in Sukamulya Village, Cianjur Regency, through social media-based digital marketing training. This activity was carried out from January to February 2025, with interactive training methods, direct practice, and intensive mentoring. The results of the activity showed a significant increase in participants' understanding and skills in creating promotional content, managing social media accounts, and utilizing marketplace platforms. The formation of a digital MSME community and increased online transactions are indicators of the success of this program. The village government expressed support for the continuation of the program and is committed to providing village fund allocations. The conclusion of this activity shows that digital marketing training contributes to local economic transformation, increasing the competitiveness of small businesses, and establishing a digital business ecosystem at the village level. This activity can be replicated in other villages with a local needs-based approach, multi-sector collaboration, and adequate infrastructure support.
Downloads
References
Abdelkader, A. (2023). ChatGPT’s influence on customer experience in digital marketing: Investigating the moderating roles. Heliyon, 9(8), e18770. https://doi.org/10.1016/j.heliyon.2023.e18770
Agusven, T., Fauzar, S., Kusumah, S., Warisman, L., Yuanita, A., & Pradana, Y. T. (2023). PEMANFAATAN DIGITAL MARKETING BAGI UMKM DI DESA PENAGA. Community Development Journal.
Aisyah, S., & Rachmadi, K. R. (2022). DIGITALISASI PEMASARAN MELALUI SOSIAL MEDIA MARKETING PADA PELAKU UMKM GUNA PENINGKATAN PENDAPATAN. RESWARA: Jurnal Pengabdian Kepada Masyarakat, 3(2), 442–448. https://doi.org/10.46576/rjpkm.v3i2.1866
Al-Dmour, H., Asfour, F., Al-Dmour, R., & Al-Dmour, A. (2022). Validation of the impact of marketing knowledge management on business performance via digital financial innovation as a mediating factor. VINE Journal of Information and Knowledge Management Systems, 52(1), 33–56. https://doi.org/10.1108/VJIKMS-05-2020-0085
Amiri, A. M., Kushwaha, B. P., & Singh, R. (2023). Visualisation of global research trends and future research directions of digital marketing in small and medium enterprises using bibliometric analysis. Journal of Small Business and Enterprise Development, 30(3), 621–641. https://doi.org/10.1108/JSBED-04-2022-0206
Andersson, S., Aagerup, U., Svensson, L., & Eriksson, S. (2024). Challenges and opportunities in the digitalization of the B2B customer journey. Journal of Business & Industrial Marketing, 39(13), 160–174. https://doi.org/10.1108/JBIM-12-2023-0714
Astuti, N. P. M. D., Putra, I. K. M., Kasiani, K., Yudistir, C. G. P. A., & Widiantara, I. M. (2020). IMPLIKASI PENERAPAN CUSTOMER RELATIONSHIP MARKETING DAN DIGITAL MARKETING TERHADAP KEPUASAN KONSUMEN PADA PT GAPURA ANGKASA JOUMPA DENPASAR. GANEC SWARA, 14(1), 506. https://doi.org/10.35327/gara.v14i1.127
Da Silva, D. J. C., Stertz, E. D. S., Portella, A. G., Gomes, C. F. S., Moreira, M. Â. L., & Santos, M. D. (2023). Social Media Platform for Digital Marketing: An Analysis Using CRITIC-GRA-3N Method. Procedia Computer Science, 221, 169–176. https://doi.org/10.1016/j.procs.2023.07.024
Dabas, S., Sharma, S., & Manaktola, K. (2021). Adoption of digital marketing tools in independent businesses: Experiences of restaurant entrepreneurs in India and United Kingdom. Worldwide Hospitality and Tourism Themes, 13(2), 214–235. https://doi.org/10.1108/WHATT-09-2020-0120
Danny, D., & Robin, R. (2022). Pelatihan Digital Marketing Dalam Upaya Pengembangan Usaha Di Modern Furniture Tanjungpinang. BUDIMAS : JURNAL PENGABDIAN MASYARAKAT, 4(1). https://doi.org/10.29040/budimas.v4i1.4357
Fahman Hadi Utomo, Lham Karin Rizkiawan, & Dwi Kharisma Wati. (2023). Pelatihan Branding dan Digital Marketing pada Umkm di Desa Dibal. JURNAL PENGABDIAN MASYARAKAT INDONESIA, 2(2), 204–211. https://doi.org/10.55606/jpmi.v2i2.2361
Firmansyah, S. R., & Ahmadi, M. A. (2025). Pengaruh Digital Marketing dan Celebrity Endorsement terhadap Keputusan Pembelian Produk Erigo di Kota Surakarta. 3(1).
Harjito, B., Apriyani, P., & Jannah, W. (2022). Peran Digital Marketing dalam Meningkatkan Penjualan Produk Camilan “YAYANT” di Kelurahan Jenggrik, Kecamatan Kedawung, Kabupaten Sragen pada Masa Pandemi Covid-19. SEMAR (Jurnal Ilmu Pengetahuan, Teknologi, Dan Seni Bagi Masyarakat), 11(1), 70. https://doi.org/10.20961/semar.v11i1.55176
Hasibuan, R. R. (2023). The Impact of Dental Satisfaction Questionnaire (DSQ) and Word of Mouth on Patient Satisfaction Educational Dental and Oral Hospital. Telaah Bisnis, 23(2), 129. https://doi.org/10.35917/tb.v23i2.296
Hendro, J., & Arlinda, S. (2023). Penerapan Digital Marketing Sebagai Sarana Promosi Produk UMKM di Wilayah Kecamatan Cilincing. 02.
Hidayati, N., Pungkasanti, P. T., & Wakhidah, N. (2020). PEMANFAATAN MEDIA SOSIAL SEBAGAI DIGITAL MARKETING UMKM DI KECAMATAN TEMBALANG SEMARANG. ABDIMASKU : JURNAL PENGABDIAN MASYARAKAT, 3(3), 119. https://doi.org/10.33633/ja.v3i3.129
Lesmanah, U., Melfazen, O., & Yazirin, C. (2023). Pelatihan Digital Marketing untuk Meningkatkan Pemasaran Produk UMKM Ikan Asin. I-Com: Indonesian Community Journal, 3(4), 1719–1725. https://doi.org/10.33379/icom.v3i4.3338
Mustika, S., Tiara, A., & Khotimah, W. Q. (2021). PELATIHAN MENINGKATKAN KAPASITAS UMKM MITRA MASJID DALAM MENGHADAPI PANDEMI COVID-19. Prosiding Seminar Nasional Program Pengabdian Masyarakat. https://doi.org/10.18196/ppm.33.235
Rosyidi, F., Imroatun, L., Rosyidah, H., Khasanah, A. N., Aliffah, A. N., Nisa’, N. A., Zuhdi, M., Mafaticha, A., Sabila, L., Wulandari, S. P., Safiqoh, B., Yusron, M. M., Afwan, A., Chiliya, K. A., Sari, P. F., Akhsani, I., & Ahmad, D. U. (2023). Pemberdayaan Masyarakat Desa Plosorejo dengan Pelatihan Digital Marketing. 02.
Susanti, E. (2020). PELATIHAN DIGITAL MARKETING DALAM UPAYA PENGEMBANGAN USAHA BERBASIS TEKNOLOGI PADA UMKM DI DESA SAYANG KECAMATAN JATINANGOR. Sawala : Jurnal pengabdian Masyarakat Pembangunan Sosial, Desa dan Masyarakat, 1(2), 36. https://doi.org/10.24198/sawala.v1i2.26588
Downloads
Published
Issue
Section
License
Copyright (c) 2025 Aspirasi Masyarakat

This work is licensed under a Creative Commons Attribution 4.0 International License.