KAMBUAYA, Balthazar; RANTE, Yohanes. The Role of Promotion and Service Quality in Shaping Customer Loyalty: The Mediating Effect of Customer Satisfaction in Service Industries. Jurnal Bisnis dan Kewirausahaan, [S. l.], v. 3, n. 1, p. 72–80, 2026. DOI: 10.71154/evmfje68. Disponível em: https://journal.iconpublisherindonesia.com/index.php/jbk/article/view/133. Acesso em: 26 mar. 2026.