International Journal Business and Entrepreneurship
International Journal Business and Entrepreneurship (IJBAE) is a peer-reviewed, open-access academic journal that publishes original research articles in the fields of business, management, entrepreneurship, finance, accounting, and applied economics. The journal aims to provide an academic platform for scholars, researchers, and practitioners to disseminate high-quality research and contribute to the development of knowledge in business and entrepreneurship at both national and international levels. The journal is published by CV. Malik Rizki Amanah, an independent academic publisher based in Indonesia. CV. Malik Rizki Amanah is legally responsible for the overall management, production, and dissemination of the journal. Publisher Information - Publisher: CV. Malik Rizki Amanah - Country: Indonesia - Email: iconpublisherindonesia@gmail.com CV. Malik Rizki Amanah operates as an independent academic publishing institution responsible for editorial management, journal system maintenance, production workflow, digital publication, and quality control to ensure the sustainability and integrity of the journal. Editorial Independence All editorial decisions in IJBAE are made independently by the Editor-in-Chief and the Editorial Board based solely on academic merit, originality, research significance, and relevance to the journal’s scope. The publisher does not interfere in the peer-review process or editorial decision-making. Journal Scope IJBAE welcomes submissions from scholars, researchers, and practitioners worldwide and serves as a platform for the exchange of scientific ideas and research findings in business and entrepreneurship disciplines, including but not limited to: - Business and Management - Entrepreneurship - Finance and Accounting - Marketing - Human Resource Management - Applied Economics Publication Model IJBAE is published electronically (E-ISSN: 3090-7837) and implements a double-blind peer review process to maintain academic quality and integrity. The journal follows an open-access model, ensuring that all published content is freely and permanently accessible to readers worldwide. The journal is published three times a year in March, July, and November. Open Submissions Indexed Peer Reviewed Journal title : International Journal Business and Entrepreneurship Frequency : 3 Times a Year DOI : 10.71154 Online ISSN : 3090-7837 Editional in chief : Dr. Budi Rahardjo. S.TP., M.M., M.M. Citation Analysis : Google Scholar, Garuda, Copernicus, Dimension Publisher : ICON Publisher Published since : 2024
The Influence of Supply Chain-Based Green Accounting (Scope 3 Emissions) on Company Sustainability Performance
This research is motivated by the increasing demand for carbon emission transparency, particularly Scope 3 emissions, which reflect the environmental impacts of a company's entire supply chain, but are still not optimally disclosed in Indonesia. This study aims to analyze the effect of Scope 3 Emission Disclosure on Sustainability Performance, with Sustainable Supply Chain Performance as a mediator. This study uses a quantitative approach with an explanatory research type. Data were obtained from annual reports and sustainability reports of companies listed on the Indonesia Stock Exchange for the 2021–2024 period using a purposive sampling technique, resulting in 55 companies or 220 observations (firm-year). Data analysis was performed using the Partial Least Squares-based Structural Equation Modeling (SEM-PLS) method. The results show that Scope 3 Emission Disclosure has a positive and significant effect on Sustainable Supply Chain Performance and Sustainability Performance. In addition, Sustainable Supply Chain Performance also has a positive effect on Sustainability Performance and is able to mediate the relationship between Scope 3 Emission Disclosure and Sustainability Performance. These findings suggest that carbon emissions disclosure will be more effective in improving sustainability performance if accompanied by the implementation of sustainable supply chain practices. This research contributes to the development of supply chain-based green accounting and offers practical implications for companies in improving the quality of sustainability reporting and management
Copyright (c) 2026 International Journal Business and Entrepreneurship https://creativecommons.org/licenses/by/4.0/
The Effect of Price and Product Quality On Purchasing Decisions of Kopi Jago Consumers At Tebet Eco Park
This study investigates the impact of price and product quality on consumer purchasing decisions for Kopi Jago at Tebet Eco Park. With growing competition in the coffee industry, businesses must adopt effective marketing strategies, particularly in pricing and product quality enhancement. A quantitative survey approach was employed, targeting consumers who had purchased Kopi Jago products in Jakarta. Using purposive sampling, 40 respondents were selected. Data collection was carried out through questionnaires, and the analysis utilized multiple linear regression, preceded by validity and reliability testing. The findings reveal that price has a positive and significant effect on purchasing decisions, while product quality also shows a positive and significant influence. Together, price and product quality significantly shape consumer purchasing behavior, with the coefficient of determination indicating that a substantial portion of purchasing decisions can be explained by these two variables. The results suggest that maintaining competitive pricing and consistent product quality is crucial for strengthening consumer purchasing decisions in the café industry. This research contributes to marketing management literature, particularly in understanding consumer behavior within the food and beverage sector.
Investigating Sustainable Entrepreneurship Practices in Small Food and Beverage Enterprises Across Urban Areas in England
This study explores sustainable entrepreneurship practices among small food and beverage enterprises in urban areas of England using a qualitative multiple case study approach. Drawing on Sustainable Entrepreneurial Orientation (SEO), the research investigates how entrepreneurs integrate environmental and social considerations into their business activities. Data were collected through semi-structured interviews, observations, and document analysis involving small business owners. The findings reveal that sustainability is primarily driven by personal values and ethical commitments rather than formal strategies. Entrepreneurs demonstrate proactive behavior through incremental innovations in resource management, particularly in waste reduction and efficiency practices. However, the study also identifies a persistent tension between financial constraints and sustainability goals, indicating that economic survival often influences decision-making. External factors such as consumer awareness and market demand further shape sustainability practices, creating both opportunities and limitations. Additionally, informal learning and local networks play a crucial role in facilitating sustainability adoption. This study contributes to the literature by providing a context-specific and process-oriented understanding of sustainable entrepreneurship in small enterprises. The findings offer practical implications for policymakers and practitioners in designing targeted support mechanisms for sustainable business development.
The Influence of Creativity And Training n Employee Performance Through Proactive Work Behavior At The Ministry Of Manpower
This study aims to analyze the influence of creativity and training on employee performance through Proactive Work Behavior (PWB) at the Ministry of Manpower of the Republic of Indonesia. The growing complexity of public services demands that civil servants not only perform routine tasks but also act innovatively and proactively. This quantitative research uses a survey method with 260 employees as samples, selected using proportionate random sampling. Data were collected using a Likert-scale questionnaire and analyzed using Structural Equation Modeling-Partial Least Square (SEM-PLS). The results show that creativity and training have a positive and significant direct effect on PWB and employee performance. Furthermore, PWB is proven to positively and significantly mediate the influence of creativity and training on employee performance. This study confirms the applicability of Social Cognitive Theory in the public sector and recommends that the Ministry foster a culture of innovation and proactive behavior to enhance bureaucratic reform and public service quality.
Work Stress and Compensation on Employee Turnover Intention: The Mediating Role of Work Motivation in a Regional Development Bank
High employee turnover intention poses a significant threat to the operational continuity of regional development banks, particularly during periods of organisational transformation. This quantitative study investigates the effects of work stress and compensation on employee turnover intention at PT Bank DKI—a government-owned regional bank headquartered in Jakarta, Indonesia—with work motivation as a mediating variable. Drawing on the Job Demands–Resources (JD-R) model and Goal Setting Theory, a structural model was tested using Partial Least Squares Structural Equation Modelling (PLS-SEM) and a simple random sample of 119 employees drawn from a population of 168. Measurement quality was confirmed through convergent validity (outer loadings > 0.665), composite reliability (ρ_c > 0.882), AVE > 0.599, and HTMT < 0.93 with all bootstrap confidence intervals below 1.00. The structural model explains 72.5% of variance in turnover intention and 76.7% in work motivation (R² = 0.725 and 0.767, respectively; SRMR = 0.074). All seven hypotheses were supported: work stress exerts a significant positive effect on turnover intention (β = 0.443, p < 0.001), while compensation exerts a significant negative effect (β = −0.251, p = 0.001). Work stress negatively predicts work motivation (β = −0.597, p < 0.001), whereas compensation positively predicts it (β = 0.361, p < 0.001). Work motivation, in turn, significantly reduces turnover intention (β = −0.238, p = 0.021) and fully mediates the paths from work stress (β = 0.142, p = 0.031) and compensation (β = −0.086, p = 0.026) to turnover intention. Theoretical and practical implications for human resource management in the banking sector are discussed.
Understanding E-Commerce Purchase Drivers in Southeast Asia: The Case of Digital Marketing, Brand Image, and E-WOM on ZALORA in Brunei and Malaysia
The purpose of this study was to examine and analyze the effect of Digital Marketing, Brand Image, and E-Wom on Purchase Intentions at the ZALORA marketplace in Brunei and Malaysia. Data collected using a questionnaire through the Google Form. The sample used amounted to 110 respondents. Methods of data analysis include descriptive analysis and quantitative analysis using multiple linear regression. The results of this study found that: (1) Digital marketing, brand image, and e-WOM have a positive and significant impact on purchase intention at the ZALORA marketplace. (2) Digital marketing has a positive and significant effect on purchase intention on the ZALORA marketplace. (3) Brand Image has a negative and significant effect on purchase intention on the ZALORA marketplace. (4) E-wom has a positive and significant effect on purchase intention on the ZALORA marketplace.
Copyright (c) 2024 International Journal Business and Entrepreneurship https://creativecommons.org/licenses/by/4.0/
The Influence Of Ad Types And Advertising Platforms On Marketing Effectiveness
This study aims to evaluate and analyze the Influence of Advertising Types and Advertising Platforms on Marketing Effectiveness. In addition, this study also aims to identify whether there is a direct influence between advertising platforms on marketing effectiveness and how the combination of advertising types and advertising platforms can affect overall marketing effectiveness. This study was conducted empirically in Purwakarta Regency to provide specific insights into the dynamics of digital marketing in the Purwakarta Regency area. Data were taken from online questionnaires to respondents, namely MSME actors in Purwakarta Regency. This study uses a quantitative study design with an empirical approach to evaluate the influence of Advertising Types and Advertising Platforms on Marketing Effectiveness in Purwakarta Regency. This study found that advertising types have a significant influence on advertising platforms, indicating that companies should start using higher advertising platforms that tend to be more active in marketing campaigns. This study focuses on two factors that drive marketing effectiveness for MSME actors in Purwakarta Regency. This study integrates empirical analysis in Purwakarta Regency to evaluate the Influence of Advertising Types and Advertising Platforms on Marketing Effectiveness.
Copyright (c) 2025 International Journal Business and Entrepreneurship https://creativecommons.org/licenses/by/4.0/
Exploring the Mediating Role of Innovative Capability between Entrepreneurial Leadership and MSME Performance
This study sought to ascertain the impact of entrepreneurial leadership on the performance of food and beverage MSMEs in Cilacap. The research sample comprised 130 MSME participants. The sample was obtained using an online survey. This study employed Smart PLS 3.0 for analysis. The study indicates that entrepreneurial leadership positively influences MSME performance and innovative capability. Innovative capability favourably influences MSME performance and mediates the relationship between entrepreneurial leadership and MSME success. This study's drawback lies in its focus on food and beverage MSMEs in Cilacap, hindering the generalizability of the findings to other sectors or locations with distinct features. This study enhances the literature by empirically confirming the mediating function of Innovative Capability between Entrepreneurial Leadership and the performance of MSMEs, specifically within Indonesia's food and beverage industry. These findings emphasize the necessity for MSME leaders to cultivate entrepreneurial attributes and promote an atmosphere conducive to innovation. Organizations can enhance their performance metrics by investing in the Innovative Capabilities dimension, which encompasses a strategy emphasis on innovation, a conducive company culture, and practical knowledge management. Policymakers and practitioners can utilize these insights to build training programs and policies that foster leadership development and innovation in MSMEs. Additional research is advised to investigate other mediating or moderating variables, like technological advancements, market situations, or organizational frameworks.
Analysis of Conflict Management and Industrial Relations Dispute Resolution Case In Central Java
This study examines conflict management and dispute resolution in industrial relations in the Central Java region, Indonesia, using a qualitative case study approach. Primary data were collected from 20 in-depth interviews and 10 participatory observation sessions involving 25 key informants, including business owners, labor union representatives, professional mediators, and officials from the Department of Manpower. Secondary data were obtained from official documents as well as the annual reports of the Central Java Department of Manpower. The purpose of the study is to identify the interpretative and procedural obstacles in implementing Law No. 2 of 2004, and to assess the role of digital technology, ethical values, and transformational leadership in improving the mediation process. The findings indicate significant differences between the urban industrial sector and micro enterprises in rural areas, resulting in inefficiencies in conflict resolution. Additionally, the study found that the limited flow of information among stakeholders leads to miscommunication and a decrease in trust. The implementation of digital platforms in several companies in Semarang has been shown to enhance transparency and expedite communication processes. Moreover, transformational leadership that emphasizes open dialogue and active participation is deemed crucial in reducing conflict escalation. The practical implications of this research include enhancing mediator capacity through comprehensive training, developing integrated digital mediation infrastructure, and standardizing the interpretation of regulations. These findings contribute significantly to the development of holistic conflict resolution policies at both regional and global levels.
Employee Performance in Yogyakarta: Comparison Between Saturday Workdays and Saturday Holidays
Employee performance is a crucial factor in enhancing organizational productivity, and work schedule arrangements, including working on Saturdays, are becoming increasingly important. This study aims to evaluate the performance comparison between employees who work on Saturdays and those who are off on that day in Yogyakarta. The method used is an independent sample t-test to analyze the performance differences between the two groups. The results show that employees who are off on Saturdays have significantly better performance with an average score of 86.51 compared to 72.49 for those who work, with a p-value < 0.001. The conclusion of this study emphasizes the importance of work policies that consider work-life balance to improve employee productivity. These findings provide new insights for management in designing more effective and sustainable work policies and open up opportunities for further research on factors affecting employee performance in a broader context.
Supply Chain Management in the Era of Industrial Revolution 4.0 in MSMEs
The advent of the Fourth Industrial Revolution (IR 4.0) has significantly transformed supply chain management (SCM), particularly within Micro, Small, and Medium Enterprises (MSMEs). This literature review aims to synthesize recent research on the integration of IR 4.0 technologies in SCM for MSMEs, highlighting both opportunities and challenges. By examining peer-reviewed journal articles indexed in Scopus, this review provides a comprehensive overview of the current state of knowledge, identifies research gaps, and suggests future research directions. The integration of Industry 4.0 (IR 4.0) technologies into supply chain management (SCM) offers transformative potential for micro, small, and medium-sized enterprises (MSMEs), enhancing efficiency, reducing costs, and improving transparency. This literature review examines the adoption of key IR 4.0 technologies—such as IoT, big data analytics, AI, and blockchain within MSME supply chains, highlighting the opportunities and challenges encountered. Successful case studies from diverse sectors illustrate the practical benefits and strategies for overcoming adoption barriers. Despite the advantages, MSMEs face unique challenges, including financial constraints, lack of technical expertise, and cybersecurity risks. Future research should focus on scalable, cost-effective solutions tailored to MSMEs, addressing technological and human factors, and developing robust cybersecurity measures. Additionally, exploring supportive government policies and sustainable business models integrating IR 4.0 technologies is crucial. This review provides a comprehensive understanding of the current landscape and offers directions for future research, aiming to facilitate the digital transformation of MSMEs and enhance their competitiveness and sustainability in the global market.
Artificial Intelligence Adoption and Marketing Performance among SMEs: Examining Technological, Organizational, and Environmental Barriers through the TOE Framework
Artificial Intelligence (AI) has emerged as a strategic technology capable of enhancing organizational competitiveness and marketing effectiveness. However, many Small and Medium Enterprises (SMEs), particularly in emerging economies, continue to face significant challenges in adopting AI technologies. This study aims to examine the influence of technological barriers, organizational barriers, and environmental barriers on AI adoption and their implications for marketing performance among SMEs in Banyumas Regency, Indonesia. The study adopts the Technology–Organization–Environment (TOE) framework as the theoretical foundation for explaining AI adoption behavior within SMEs. A quantitative research approach was employed using survey data collected from 100 SMEs in Banyumas. The data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The findings reveal that technological barriers and environmental barriers significantly influence AI adoption, whereas organizational barriers do not significantly affect AI adoption. Furthermore, AI adoption significantly influences marketing performance. The results indicate that SMEs adopting AI technologies experience improvements in sales growth, customer satisfaction, customer loyalty, digital campaign effectiveness, market responsiveness, and competitive advantage. The study contributes theoretically by extending the TOE framework through the integration of multidimensional barriers and AI-driven marketing performance. Practically, the findings provide important implications for SME owners, policymakers, and technology providers in designing strategies to accelerate AI adoption and strengthen SME competitiveness in the digital economy. The study also highlights the importance of technological readiness and supportive digital ecosystems in facilitating successful AI implementation among SMEs.
Hierarchical Framework for Determining E-Commerce Platforms for SMEs: AHP Approach Based on Marketing and Operational Perspectives
The rapid growth of digital commerce has created new opportunities for small and medium-sized enterprises (SMEs) to expand market reach and improve business efficiency through e-commerce platforms. However, the increasing number of available platforms makes the selection process more complex, as each platform offers different marketing and operational features. This study aims to develop a hierarchical decision-making framework to determine the most suitable e-commerce platform for SMEs by integrating marketing and operational perspectives. The research applies the Analytic Hierarchy Process (AHP) to evaluate multiple criteria and rank alternative platforms. The evaluation framework consists of two main perspectives—marketing and operational—with twelve sub-criteria derived from the literature on digital platforms and SME digitalization. Data were collected through expert judgments using pairwise comparison questionnaires and analyzed using the AHP method to determine criteria weights and platform priorities. The results show that the marketing perspective has a higher priority weight than the operational perspective, indicating that SMEs prioritize market reach, promotional tools, and customer engagement when selecting platforms. The final ranking reveals that Shopee is the most suitable platform for SMEs, followed by Tokopedia, TikTok Shop, and Lazada. This study provides a structured decision-support framework that can help SMEs evaluate and select e-commerce platforms more systematically.
Transformational Leadership and Employer Branding with Job Satisfaction Mediation on Customer Loyalty Outcomes among MSMEs
This study examines how transformational leadership and employer branding influence customer loyalty through job satisfaction among MSMEs in Purwakarta. Using a quantitative design, data were collected from 205 MSME employees and analyzed with SEM-PLS. Results indicate that transformational leadership and employer branding significantly increase job satisfaction. Job satisfaction, in turn, has a strong positive effect on customer loyalty and mediates the effects of leadership and branding on loyalty. The model explains substantial variance in job satisfaction and moderate variance in customer loyalty, confirming the relevance of internal management practices for market outcomes. The findings support the Attitude–Behavior–Outcome framework by showing that organizational inputs shape employee attitudes that translate into customer responses. Practically, the study suggests that MSMEs can strengthen loyalty by investing in inspirational leadership and consistent employer branding that enhances employee satisfaction. These strategies are feasible for small firms because they rely more on interpersonal practices than on financial resources. This research extends leadership and employer branding literature to the MSME context and highlights job satisfaction as a key transmission mechanism between internal and external performance. Policy implications are relevant for local enterprise development programs in Indonesia contexts.
Influencer Credibility, AI Personalization, and Authenticity Affect Trust, Purchase Intention, Loyalty among Brazilian Fintech Users
This study examines how social media influencer credibility, AI-powered personalization, and brand authenticity shape customer trust and subsequent behavioral outcomes among Brazilian fintech users. Using survey data and structural equation modeling, the research tests a trust-centered framework linking three contemporary marketing drivers to purchase intention and brand loyalty through an intervening trust mechanism. The results indicate that all three antecedents significantly enhance customer trust, confirming the relevance of social, technological, and symbolic cues in digital financial services. Customer trust, in turn, strongly predicts both purchase intention and brand loyalty, highlighting its dual role in short-term adoption and long-term relationship formation. These findings demonstrate that fintech marketing effectiveness depends on the integration of credible social influence, intelligent personalization, and authentic brand communication. The study contributes theoretically by extending trust-based marketing models into fintech contexts and by clarifying how multiple digital signals converge to influence behavior. Managerially, the results suggest that fintech firms should prioritize influencer selection, invest in explainable AI personalization, and communicate transparent brand values to strengthen trust. Despite its contributions, the study is limited by its cross-sectional design and self-reported data. Future research may apply longitudinal approaches, compare countries, and incorporate actual usage behavior.
Inclusive Entrepreneurship and Sustainable Development in the Special Region of Yogyakarta: A Conceptual Study from the Perspective of Community Empowerment
Inclusive entrepreneurship has developed as a strategic approach to addressing social and economic disparities by expanding access to entrepreneurial opportunities for marginalized groups. This study aims to conceptualize how inclusive entrepreneurship can be utilized as a pathway toward sustainable regional development in the Special Region of Yogyakarta, with a focus on community empowerment. Through a conceptual review based on a systematic selection of scientific publications from the past decade, this research synthesizes theoretical and empirical findings related to inclusive entrepreneurship, sustainable development, and local empowerment strategies. The analysis results show that inclusive entrepreneurship makes a significant contribution to improving local livelihoods by creating jobs, reducing income inequality, and encouraging grassroots innovation. Empowerment initiatives such as participatory training, financial inclusion, and institutional support have proven to strengthen community resilience and promote economic diversification. In addition, the integration of local cultural values into entrepreneurial practices enhances social cohesion and supports environmental sustainability. This study concludes that inclusive entrepreneurship is an important driver of long-term regional resilience and equitable development. It recommends the formulation of integrated policies that link education, local governance, and digital innovation with inclusive economic practices, while also opening directions for further empirical research on locally based entrepreneurial ecosystems.
The Effect Of Corporate Social Responsibility And Profitability On Company Value (Study On Manufacturing Companies)
The purpose of this study is to analyze the effect of corporate social responsibility and profitability on corporate value (a study on manufacturing companies listed on the Indonesia Stock Exchange for the period 2013-2017). The results obtained indicate that CSR does not affect the value of the company, this is evidenced by the value of sig. calculate is greater than 0.05 which is 0.596> 0.05. Then the variable profitability affects the value of the company. This is evidenced by the value of sig. count is smaller than 0.05 which is 0.006 <0.05. CSR and profitability have an influence proportion on company value of 1.8% while the remaining 98.2% (100% - 1.8%) is influenced by other variables not in the linear regression model.
Bintang Mukhammad Burhanudin Akbar Akbar
Copyright (c) 2024 International Journal Business and Entrepreneurship
The Effects of Customer Satisfaction on Intentions To Stay At MSME In The Covid-19 Endemic In Indonesia
This study aims to examine the consequences of customer satisfaction on the intention to stay at MSMEs during the Covid-19 endemic in Indonesia. The sample was determined by the Random Cluster Sampling Method with a sample size of 400 respondents. The results revealed that the value of the perceive price for customer satisfaction has a p-value higher than the lowest average value. The Product Quality for customer satisfaction has a greater p-value than the lowest average value. The value of Service Quality towards customer satisfaction has a smaller p-value than the lowest average value. Customer satisfaction valued by word of mouth has a smaller p-value than the lowest average value. Customer satisfaction towards intention to stay has a smaller p-value than the lowest average value.
Analysis Of The Influence Of Work Discipline And Work Motivation On Employee Performance At PT Indomarco Adi Prima Tegal
Human resources are the prime mover of the course of an organization's activities, the success of an organization is determined by the existence of its human resources. So that human resources or employees in an organization become an important concern in the context of efforts to achieve organizational success. The purpose of this study was to determine the effect of work discipline on employee performance at PT Indomarco Adi Prima Tegal, to determine the effect of motivation on employee performance at PT Indomarco Adi Prima Tegal, to determine the effect of work discipline and motivation simultaneously on employee performance at PT Indomarco Adi Prima Tegal. The sample in this study was 45 respondents and used multiple linear regression analysis as an analytical tool. The results of this study are work discipline has no significant but positive effect on employee performance. Work motivation has a significant and positive effect on employee performance. Work discipline and work motivation together have a significant effect on employee performance
Influence of Total Quality Management on Competitive Advantage Through MSME Performance: A Case Study of Food and Beverage MSME in Cilacap District
This study seeks to evaluate the impact of Total Quality Management (TQM) on Competitive Advantage via MSME Performance in the MSMEs of Cilacap Regency. The study methodology employs a quantitative approach utilizing a non-probability sampling technique known as purposive sampling. Primary study data was collected via questionnaires from a total sample of 70 MSME owners in the North Cilacap District. The research employs data analysis methodologies, namely descriptive and inferential statistical analyses, utilizing PLS-SEM via SmartPLS 3.0. The study's results concluded that TQM has a significant positive impact on competitive advantage. TQM has a significant positive impact on MSME performance. MSME performance has a significant positive effect on competitive advantage. MSME performance significantly mediates the relationship between TQM and competitive advantage. This study offers implications for MSME stakeholders to effectively adopt the TQM system in their operations to enhance business performance and maintain competitive advantage.
Influence of Financial Literacy on MSME Performance with Financial Inclusion as a Mediation
The role of Micro, Small, and Medium Enterprises (MSMEs) is very fundamental as a pillar of the Indonesian economy. This study examines the effect of financial literacy on the performance of MSMEs with financial inclusion as a mediating variable conducted on MSMEs in Wero Village. The study focused on 40 MSME actors who were sampled. Questionnaires were given to respondents to obtain accurate data. Data analysis was carried out using the Partial Least Square (PLS) method with SmartPLS 3.0 software. The results of the study showed that financial literacy did not have a positive and significant effect on MSME performance. However, financial literacy has a positive and significant effect on financial inclusion which is then proven to be effective as a mediator in the positive relationship between financial literacy and MSME performance. This study still has limitations, namely only examining MSMEs in Wero Village. So further research is needed so that the findings can be generalized.
Digital Automation and Data-Driven Decisions through Lean Culture on Performance in Chinese-Owned Digital Retail Firms
This study examines how digital automation and data-driven decisions influence operational performance and service reliability through lean operations culture in Chinese-owned digital retail firms. A quantitative approach was applied using survey data collected from managers and supervisors responsible for operations and information systems. Structural equation modeling was employed to test the proposed relationships among the constructs. The results indicate that digital automation significantly strengthens lean operations culture, while data-driven decisions also show a positive and meaningful effect on the same mediator. Lean operations culture demonstrates a strong influence on both operational performance and service reliability, confirming its central role in translating technological resources into operational outcomes. These findings highlight that technology adoption alone is insufficient without a supporting cultural orientation toward waste reduction, continuous improvement, and disciplined execution. The study contributes to operations management literature by integrating technological and cultural perspectives within a single explanatory framework. From a managerial standpoint, the results suggest that leaders in Chinese-owned digital retail firms should align automation investments with data-based routines and lean values to achieve sustainable performance improvements and reliable service delivery globally.
Artificial Intelligence Adoption and Digital Financial Resilience Effects on Performance in Digital-Based Financial Institutions Australia
This study examines the role of artificial intelligence adoption in shaping financial performance through digital financial resilience in digital-based financial institutions in Australia. A quantitative explanatory approach was employed using survey data collected from employees involved in digital and financial operations. Structural Equation Modeling with the Partial Least Squares technique was applied to test the proposed relationships. The results indicate that artificial intelligence adoption has a positive and significant effect on digital financial resilience. Digital financial resilience, in turn, positively influences liquidity, profitability, firm value, and risk management effectiveness. These findings demonstrate that technological capability enhances financial outcomes primarily through adaptive stability rather than through direct effects alone. The study highlights that institutions with stronger resilience are better able to sustain transaction continuity, manage financial risks, and maintain investor confidence. By integrating artificial intelligence adoption and digital financial resilience within a single framework, this research provides a more comprehensive explanation of how digital transformation affects financial sustainability. The findings suggest that successful digital finance strategies require not only advanced analytical systems but also organizational readiness to absorb digital disruptions. This study offers important insights for both scholars and practitioners seeking to understand performance dynamics in technology-driven financial institutions.
Principal's Leadership Strategy in The Management of Rewards And Punishments to Improve Teacher Performance and Loyalty SMP BP Minnatul Huda
Quality education is closely associated with effective school leadership, particularly in managing teachers as essential human resources. One of the primary challenges faced by school principals is enhancing teacher performance and loyalty through appropriate leadership strategies. This study investigates the principal’s leadership strategy in managing reward and punishment systems to improve teacher performance and loyalty at SMP BP Minnatul Huda. It focuses on how these systems are planned, implemented, and evaluated, as well as their impact on teachers’ motivation, discipline, and organizational commitment. This research adopts a qualitative approach with a case study design. Data were collected through semi-structured, in-depth interviews involving key informants, including the Islamic boarding school leader, the foundation chairperson, and the school principal. Additional data were gathered from institutional documents and relevant literature. Informants were selected using purposive sampling, and source triangulation was applied to ensure the credibility and validity of the findings. The results reveal that the principal applies a transformational leadership approach supported by a structured, transparent, and participatory reward and punishment system. Rewards include financial incentives and non-financial recognition, while punishment is implemented constructively through a tiered system emphasizing professional development. These strategies significantly improve teacher motivation, discipline, performance, and loyalty. In conclusion, effective leadership combined with fair reward and constructive punishment practices plays a crucial role in enhancing teacher performance and sustaining educational quality.
Reconstructing the Business Model Canvas to Promote Sustainability in Community-Based Businesses
The transformation of the national and regional economic structure has positioned micro, small, and medium enterprises (MSMEs) as key drivers of local economic growth; however, many still rely on conventional business models that neglect sustainability aspects. This study aims to reconstruct the Business Model Canvas (BMC) for tofu-based community industries in Depok and Bogor to integrate social and environmental dimensions within business practices. Using a descriptive qualitative approach and a case study design, data were collected through in-depth interviews, participatory observations, and focus group discussions with tofu producers, community leaders, and relevant stakeholders, complemented by secondary data from official reports and literature. The analysis employed thematic interpretation supported by the Triple Bottom Line framework to identify potential restructuring of BMC components. The findings reveal that existing tofu businesses focus mainly on production and direct sales with limited innovation, weak waste management, and dependence on imported soybeans. The reconstructed BMC emphasizes green partnerships, waste-to-product innovation, eco-branding, and digital marketing strategies that enhance economic resilience and social inclusion. The integration of environmental costs and benefits within the cost and revenue structure demonstrates that sustainability can generate new economic value rather than financial burdens. In conclusion, this study provides a strategic framework for sustainable community-based businesses, contributing to the development of inclusive and environmentally responsible local economies.
Reframing Stakeholder Salience in Digital Ecosystems: Toward Inclusive Corporate Decision-Making
The acceleration of digital transformation has profoundly reshaped stakeholder dynamics, challenging traditional assumptions of stakeholder salience theory. This conceptual paper revisits the classic framework of power, legitimacy, and urgency, proposing a reconceptualisation suited for digital ecosystems. It argues that digitalisation introduces new sources of stakeholder influence, including algorithmic visibility, data control, and network interconnectivity, which redefine salience hierarchies. Drawing upon interdisciplinary perspectives from stakeholder theory, digital governance, and organisational communication, the study develops the notion of digital salience—a dynamic construct reflecting the fluidity of influence in online environments. The paper further explores how inclusive corporate decision-making processes, grounded in transparency and participatory governance, can enhance organisational adaptability and legitimacy in data-driven contexts. The discussion highlights the need for ethical and collaborative frameworks capable of addressing power asymmetries inherent in digital ecosystems. Overall, this research provides theoretical and managerial insights into reframing stakeholder salience for the digital age, bridging classical stakeholder theory with contemporary realities of algorithmic governance and networked stakeholder engagement.
Revisiting Resource-Based View in the Digital Age: From Tangible Assets to Data Capital
This conceptual paper revisits the Resource-Based View (RBV) in the context of the digital economy, arguing that data capital has become the primary foundation of competitive advantage. Traditional RBV assumptions about tangible and static resources no longer capture the dynamic nature of digital competition. Through theoretical synthesis and literature integration, the study explores how data-driven capabilities transform the processes of resource accumulation, orchestration, and renewal. The findings highlight that data capital — characterised by scalability, renewability, and relational embeddedness — demands a redefinition of the VRIN framework. Firms gain sustainable advantage not merely by owning data but by transforming it into knowledge through analytics, dynamic capabilities, and digital literacy. The study proposes a new conceptual model, the Data-Based View (DBV), integrating insights from dynamic capabilities theory and ecosystem logic. It contributes to theory by extending RBV into the digital context and offers managerial implications for building data-centric strategies, governance, and human–technology complementarities. While conceptual in nature, this study provides a foundation for future empirical research to measure data capital and test its impact on firm performance. Ultimately, it asserts that the strategic essence of the digital age lies not in asset ownership, but in data orchestration and capability amplification.
Revisiting Dynamic Capabilities in the Digital Era: Toward a Framework of Adaptive Strategic Resilience
The purpose of this conceptual paper is to revisit and extend the dynamic capabilities theory by integrating it with digital transformation and organisational resilience. Building on Teece’s (2007) foundational framework, this study synthesises recent literature (2018–2024) to conceptualise how sensing, seizing, and reconfiguring capabilities evolve within digitally enabled contexts. The analysis reveals that digital transformation accelerates capability renewal and enhances organisational resilience by fostering continuous learning, data-driven foresight, and adaptive reconfiguration. The paper advances the theoretical understanding that resilience is not a separate construct but an emergent outcome of dynamic processes embedded in digital ecosystems. From a managerial perspective, it highlights that digital infrastructures, leadership cognition, and ambidextrous culture are key enablers of adaptive advantage in volatile environments. This integration contributes to the redefinition of dynamic capabilities as predictive and generative mechanisms rather than reactive routines. The study concludes by proposing directions for future empirical validation, including the operationalisation of digital dynamic capabilities and resilience measures across industries.
Strategies to Strengthen the Role of Women in Sustainable Waste Management: a SWOT Study in the Village of Daleman Kidul
Waste management in Indonesia has become a pressing environmental issue due to population growth and urbanization. With around 250 million people, Indonesia is the fourth most populous country and the second largest contributor of plastic waste in the world. By 2024, an estimated 19.5 million tons of waste is generated annually, yet only 46.1% is properly managed. Effective management is important to achieve the Sustainable Development Goals (SDGs), particularly responsible consumption and production. Community-based waste management (CBWM) that empowers women is a solution to waste reduction. This research optimizes the role of women in sustainable waste management through a case study of the Nawasena Kemala Digital Waste House in Daleman Kidul Village. A descriptive qualitative method with in-depth interviews, observation, and data triangulation was used. Results showed that women play a central role in collecting, sorting, and processing waste into economically valuable products, but face obstacles such as lack of incentives, training, and community awareness. SWOT analysis revealed strengths of women's active role and community innovation, weaknesses of limited training and facilities, opportunities of policy support and incentives, and threats of lack of participation and funding. Policy implications emphasize the need for incentives, certification training, and gender integration for sustainable waste management at the local level.
The Impact of Mobile Banking Services on Customer Loyalty at PT. Bank Syariah(Study of PT. Bank NTB Syariah KCP Lopok)
Islamic banks in Indonesia have become an alternative for customers, both Muslim and non-Muslim. Islamic banking is regulated by Law No. 21 of 2008 concerning Islamic Banking. This study aims to analyze the influence of mobile banking services on customer loyalty at PT. Bank Syariah (a study of PT. Bank NTB Syariah KCP Lopok). This study uses a quantitative approach with data processing using SPSS. The results of this study indicate that customer loyalty to mobile banking services is influenced by several factors, both statistically significant and insignificant. System security shows a positive influence, although not significant, but remains crucial as a basis for long-term trust. Ease of use is proven to have a significant influence, because intuitive and user-friendly service design encourages comfort and customer engagement. Company credibility also has a positive influence, although not significant, but remains important in building a professional image and indirectly encouraging loyalty. Service speed is a significant factor that strengthens loyalty, because efficiency and responsiveness create a satisfying user experience. Overall, although mobile banking contributes to loyalty, its influence is still limited. Many aspects of loyalty are influenced by other factors such as face-to-face service, emotional connection, and product quality. Therefore, strategies to strengthen customer loyalty need to be implemented holistically, not only through optimizing digital services but also by considering the relationship elements and the overall customer experience. A combination of technological and humanistic approaches is key to building sustainable loyalty in the digital era.