International Journal Business and Entrepreneurship
International Journal Business and Entrepreneurship (IJBAE) is a peer-reviewed, open-access academic journal that publishes original research articles in the fields of business, management, entrepreneurship, finance, accounting, and applied economics. The journal aims to provide an academic platform for scholars, researchers, and practitioners to disseminate high-quality research and contribute to the development of knowledge in business and entrepreneurship at both national and international levels. The journal is published by CV. Malik Rizki Amanah, an independent academic publisher based in Indonesia. CV. Malik Rizki Amanah is legally responsible for the overall management, production, and dissemination of the journal. Publisher Information - Publisher: CV. Malik Rizki Amanah - Country: Indonesia - Email: iconpublisherindonesia@gmail.com CV. Malik Rizki Amanah operates as an independent academic publishing institution responsible for editorial management, journal system maintenance, production workflow, digital publication, and quality control to ensure the sustainability and integrity of the journal. Editorial Independence All editorial decisions in IJBAE are made independently by the Editor-in-Chief and the Editorial Board based solely on academic merit, originality, research significance, and relevance to the journal’s scope. The publisher does not interfere in the peer-review process or editorial decision-making. Journal Scope IJBAE welcomes submissions from scholars, researchers, and practitioners worldwide and serves as a platform for the exchange of scientific ideas and research findings in business and entrepreneurship disciplines, including but not limited to: - Business and Management - Entrepreneurship - Finance and Accounting - Marketing - Human Resource Management - Applied Economics Publication Model IJBAE is published electronically (E-ISSN: 3090-7837) and implements a double-blind peer review process to maintain academic quality and integrity. The journal follows an open-access model, ensuring that all published content is freely and permanently accessible to readers worldwide. The journal is published three times a year in March, July, and November. Open Submissions Indexed Peer Reviewed Journal title : International Journal Business and Entrepreneurship Frequency : 3 Times a Year DOI : 10.71154 Online ISSN : 3090-7837 Editional in chief : Dr. Budi Rahardjo. S.TP., M.M., M.M. Citation Analysis : Google Scholar, Garuda, Copernicus, Dimension Publisher : ICON Publisher Published since : 2024
Reconstructing the Business Model Canvas to Promote Sustainability in Community-Based Businesses
The transformation of the national and regional economic structure has positioned micro, small, and medium enterprises (MSMEs) as key drivers of local economic growth; however, many still rely on conventional business models that neglect sustainability aspects. This study aims to reconstruct the Business Model Canvas (BMC) for tofu-based community industries in Depok and Bogor to integrate social and environmental dimensions within business practices. Using a descriptive qualitative approach and a case study design, data were collected through in-depth interviews, participatory observations, and focus group discussions with tofu producers, community leaders, and relevant stakeholders, complemented by secondary data from official reports and literature. The analysis employed thematic interpretation supported by the Triple Bottom Line framework to identify potential restructuring of BMC components. The findings reveal that existing tofu businesses focus mainly on production and direct sales with limited innovation, weak waste management, and dependence on imported soybeans. The reconstructed BMC emphasizes green partnerships, waste-to-product innovation, eco-branding, and digital marketing strategies that enhance economic resilience and social inclusion. The integration of environmental costs and benefits within the cost and revenue structure demonstrates that sustainability can generate new economic value rather than financial burdens. In conclusion, this study provides a strategic framework for sustainable community-based businesses, contributing to the development of inclusive and environmentally responsible local economies.
Bintang Mukhammad Burhanudin Akbar Akbar
Copyright (c) 2025 International Journal Business and Entrepreneurship https://creativecommons.org/licenses/by/4.0/
Reframing Stakeholder Salience in Digital Ecosystems: Toward Inclusive Corporate Decision-Making
The acceleration of digital transformation has profoundly reshaped stakeholder dynamics, challenging traditional assumptions of stakeholder salience theory. This conceptual paper revisits the classic framework of power, legitimacy, and urgency, proposing a reconceptualisation suited for digital ecosystems. It argues that digitalisation introduces new sources of stakeholder influence, including algorithmic visibility, data control, and network interconnectivity, which redefine salience hierarchies. Drawing upon interdisciplinary perspectives from stakeholder theory, digital governance, and organisational communication, the study develops the notion of digital salience—a dynamic construct reflecting the fluidity of influence in online environments. The paper further explores how inclusive corporate decision-making processes, grounded in transparency and participatory governance, can enhance organisational adaptability and legitimacy in data-driven contexts. The discussion highlights the need for ethical and collaborative frameworks capable of addressing power asymmetries inherent in digital ecosystems. Overall, this research provides theoretical and managerial insights into reframing stakeholder salience for the digital age, bridging classical stakeholder theory with contemporary realities of algorithmic governance and networked stakeholder engagement.
Revisiting Resource-Based View in the Digital Age: From Tangible Assets to Data Capital
This conceptual paper revisits the Resource-Based View (RBV) in the context of the digital economy, arguing that data capital has become the primary foundation of competitive advantage. Traditional RBV assumptions about tangible and static resources no longer capture the dynamic nature of digital competition. Through theoretical synthesis and literature integration, the study explores how data-driven capabilities transform the processes of resource accumulation, orchestration, and renewal. The findings highlight that data capital — characterised by scalability, renewability, and relational embeddedness — demands a redefinition of the VRIN framework. Firms gain sustainable advantage not merely by owning data but by transforming it into knowledge through analytics, dynamic capabilities, and digital literacy. The study proposes a new conceptual model, the Data-Based View (DBV), integrating insights from dynamic capabilities theory and ecosystem logic. It contributes to theory by extending RBV into the digital context and offers managerial implications for building data-centric strategies, governance, and human–technology complementarities. While conceptual in nature, this study provides a foundation for future empirical research to measure data capital and test its impact on firm performance. Ultimately, it asserts that the strategic essence of the digital age lies not in asset ownership, but in data orchestration and capability amplification.
Revisiting Dynamic Capabilities in the Digital Era: Toward a Framework of Adaptive Strategic Resilience
The purpose of this conceptual paper is to revisit and extend the dynamic capabilities theory by integrating it with digital transformation and organisational resilience. Building on Teece’s (2007) foundational framework, this study synthesises recent literature (2018–2024) to conceptualise how sensing, seizing, and reconfiguring capabilities evolve within digitally enabled contexts. The analysis reveals that digital transformation accelerates capability renewal and enhances organisational resilience by fostering continuous learning, data-driven foresight, and adaptive reconfiguration. The paper advances the theoretical understanding that resilience is not a separate construct but an emergent outcome of dynamic processes embedded in digital ecosystems. From a managerial perspective, it highlights that digital infrastructures, leadership cognition, and ambidextrous culture are key enablers of adaptive advantage in volatile environments. This integration contributes to the redefinition of dynamic capabilities as predictive and generative mechanisms rather than reactive routines. The study concludes by proposing directions for future empirical validation, including the operationalisation of digital dynamic capabilities and resilience measures across industries.
Strategies to Strengthen the Role of Women in Sustainable Waste Management: a SWOT Study in the Village of Daleman Kidul
Waste management in Indonesia has become a pressing environmental issue due to population growth and urbanization. With around 250 million people, Indonesia is the fourth most populous country and the second largest contributor of plastic waste in the world. By 2024, an estimated 19.5 million tons of waste is generated annually, yet only 46.1% is properly managed. Effective management is important to achieve the Sustainable Development Goals (SDGs), particularly responsible consumption and production. Community-based waste management (CBWM) that empowers women is a solution to waste reduction. This research optimizes the role of women in sustainable waste management through a case study of the Nawasena Kemala Digital Waste House in Daleman Kidul Village. A descriptive qualitative method with in-depth interviews, observation, and data triangulation was used. Results showed that women play a central role in collecting, sorting, and processing waste into economically valuable products, but face obstacles such as lack of incentives, training, and community awareness. SWOT analysis revealed strengths of women's active role and community innovation, weaknesses of limited training and facilities, opportunities of policy support and incentives, and threats of lack of participation and funding. Policy implications emphasize the need for incentives, certification training, and gender integration for sustainable waste management at the local level.
The Impact of Mobile Banking Services on Customer Loyalty at PT. Bank Syariah(Study of PT. Bank NTB Syariah KCP Lopok)
Islamic banks in Indonesia have become an alternative for customers, both Muslim and non-Muslim. Islamic banking is regulated by Law No. 21 of 2008 concerning Islamic Banking. This study aims to analyze the influence of mobile banking services on customer loyalty at PT. Bank Syariah (a study of PT. Bank NTB Syariah KCP Lopok). This study uses a quantitative approach with data processing using SPSS. The results of this study indicate that customer loyalty to mobile banking services is influenced by several factors, both statistically significant and insignificant. System security shows a positive influence, although not significant, but remains crucial as a basis for long-term trust. Ease of use is proven to have a significant influence, because intuitive and user-friendly service design encourages comfort and customer engagement. Company credibility also has a positive influence, although not significant, but remains important in building a professional image and indirectly encouraging loyalty. Service speed is a significant factor that strengthens loyalty, because efficiency and responsiveness create a satisfying user experience. Overall, although mobile banking contributes to loyalty, its influence is still limited. Many aspects of loyalty are influenced by other factors such as face-to-face service, emotional connection, and product quality. Therefore, strategies to strengthen customer loyalty need to be implemented holistically, not only through optimizing digital services but also by considering the relationship elements and the overall customer experience. A combination of technological and humanistic approaches is key to building sustainable loyalty in the digital era.
Sustainability-as-a-Service: Conceptualizing Value Co-Creation in Evolving Service Ecosystems
This conceptual paper advances the integration of sustainability and Service-Dominant Logic (S-D Logic) by proposing the notion of "Sustainability-as-a-Service." Drawing on institutional theory, complexity science, and value co-creation literature, the paper develops a multi-dimensional framework that situates sustainability as an emergent, co-created property of evolving service ecosystems. The framework comprises three interdependent dimensions: institutional orchestration, ecosystem adaptability, and sustainability value realization. These are enacted through four core capabilities—alignment, reconfiguration, capacity, and sensemaking—operating across macro, meso, and micro levels. Sustainability is thus reframed not as an outcome but as a performative process embedded in recursive service interactions and governed by dynamic institutional arrangements. Two illustrative tables explicate the constructs and levels of capability application. The discussion highlights theoretical, managerial, and policy implications, including opportunities for future empirical research. This paper contributes to midrange theory development in S-D Logic and offers a pathway for embedding sustainability within systemic design and practice. It reorients sustainability from compliance to co-creation, and from measurement to meaning.
Business Model Innovation in the Era of Digital Transformation
This study presents a systematic literature review (SLR) that explores the dynamic interplay between Business Model Innovation (BMI) and Digital Transformation (DT). Drawing on a curated selection of 11 peer-reviewed articles published in leading journals, this review identifies theoretical foundations, methodological patterns, and thematic trends that shape current scholarship at the intersection of BMI and DT. The findings reveal that digital transformation acts as a strategic catalyst that compels firms to reconfigure value creation, delivery, and capture mechanisms, leading to novel business model configurations. Three dominant BMI pathways in digital contexts are identified: enhancement of existing models, extension through digital platforms, and disruptive creation of entirely new value logics. The literature demonstrates a strong reliance on theoretical frameworks such as Dynamic Capabilities Theory and the Resource-Based View, yet remains methodologically fragmented, with a predominance of qualitative case studies and a lack of longitudinal or cross-sector analyses. Notable research gaps include the need for empirical studies in developing economies, robust measurement frameworks for digital BMI, and greater integration of ecosystem-oriented perspectives. This study contributes to the consolidation of fragmented insights and proposes a future research agenda that emphasizes multi-level analysis, theoretical integration, and methodological diversification. The review offers both scholarly direction and practical relevance for organizations navigating digital transformation through business model innovation.
Market Shaping Strategies in Emerging Markets: A Critical Synthesis
This article provides a critical synthesis of the literature on market shaping strategies in emerging markets. While existing research predominantly focuses on developed economies, this review addresses the pressing need to understand how firms proactively shape markets in volatile, institutionally weak, and socio-culturally diverse environments. Drawing upon 21 rigorously selected studies, this synthesis identifies three core themes: the development of firm-level strategic capabilities, the use of cultural and institutional framing, and the innovation of business models and ecosystems. Through a thematic analysis and integrative conceptual framework, the study reveals that market shaping in emerging markets is a dynamic, multi-actor process that entails institutional entrepreneurship, ecosystem orchestration, and legitimacy-building. Unlike reactive strategies, shaping approaches in these contexts require firms to construct enabling environments, frame new norms, and often initiate the rules of the game themselves. The study contributes to the advancement of market shaping theory by offering a framework that contextualizes strategic agency within structural voids and cultural heterogeneity. Practical implications for firms, policymakers, and development actors are discussed, highlighting the importance of adaptive strategies, inclusive design, and long-term institutional engagement. The article concludes by proposing future research directions that call for longitudinal, comparative, and intersectional studies to deepen the field’s relevance across diverse emerging economies.
The Mediating Role of Technological Capability between Social Media Marketing and MSMEs Performance
The aim of this study is to determine the effect of social media marketing towards MSMEs performance. The sample size used in this research was 135 MSMEs respondents. The sample was accessed through an online survey questionnaire. Smart PLS 3.0 is utilized in analysis within this study. The findings show that social media marketing has a positive effect on MSMEs performance and technological capability. Technological ability has a positive effect on MSMEs performance and acts as a mediator between social media marketing and MSMEs performance. The limitation of the study is that it was conducted in one geographical area, limiting generalizability to other industries or other regions with varied characteristics. The paper contributes to the body of literature by empirically validating technological ability as a mediator variable between social media marketing and MSMEs performance. These results suggest that MSME managers should invest in social media for both marketing and internal capacity building, put in place technology monitoring systems, and technology alliances with external organizations. Future research is also suggested to test other mediating or moderating variables like technological innovations, market forces, or organizational designs.
From Sensing to Reconfiguring: A Theoretical Framework of Dynamic Capabilities in Social Media Marketing Strategy
This conceptual paper develops an integrative framework linking Dynamic Capabilities Theory (DCT) to social media marketing strategy. In increasingly volatile digital environments, firms must move beyond platform presence toward the strategic orchestration of sensing, seizing, and reconfiguring capabilities. Drawing on existing literature in strategic management and digital marketing, the study reconceptualizes social media not merely as a communication channel but as an ecosystem for continuous adaptation and strategic renewal. Sensing is defined as real-time consumer insight generation, seizing as opportunity activation through agile campaign execution, and reconfiguring as the structural adjustment of digital strategies and teams. The proposed model highlights the recursive nature of these capabilities and identifies key organizational enablers such as cultural agility and digital leadership. The paper contributes to both theory and practice by offering a strategic lens for understanding how marketing agility is achieved in fast-changing online environments. It also provides theoretical propositions and future research directions to guide empirical validation and model refinement.
Supply Chain Management in the Era of Industrial Revolution 4.0 in MSMEs
The advent of the Fourth Industrial Revolution (IR 4.0) has significantly transformed supply chain management (SCM), particularly within Micro, Small, and Medium Enterprises (MSMEs). This literature review aims to synthesize recent research on the integration of IR 4.0 technologies in SCM for MSMEs, highlighting both opportunities and challenges. By examining peer-reviewed journal articles indexed in Scopus, this review provides a comprehensive overview of the current state of knowledge, identifies research gaps, and suggests future research directions. The integration of Industry 4.0 (IR 4.0) technologies into supply chain management (SCM) offers transformative potential for micro, small, and medium-sized enterprises (MSMEs), enhancing efficiency, reducing costs, and improving transparency. This literature review examines the adoption of key IR 4.0 technologies—such as IoT, big data analytics, AI, and blockchain within MSME supply chains, highlighting the opportunities and challenges encountered. Successful case studies from diverse sectors illustrate the practical benefits and strategies for overcoming adoption barriers. Despite the advantages, MSMEs face unique challenges, including financial constraints, lack of technical expertise, and cybersecurity risks. Future research should focus on scalable, cost-effective solutions tailored to MSMEs, addressing technological and human factors, and developing robust cybersecurity measures. Additionally, exploring supportive government policies and sustainable business models integrating IR 4.0 technologies is crucial. This review provides a comprehensive understanding of the current landscape and offers directions for future research, aiming to facilitate the digital transformation of MSMEs and enhance their competitiveness and sustainability in the global market.
Understanding E-Commerce Purchase Drivers in Southeast Asia: The Case of Digital Marketing, Brand Image, and E-WOM on ZALORA in Brunei and Malaysia
The purpose of this study was to examine and analyze the effect of Digital Marketing, Brand Image, and E-Wom on Purchase Intentions at the ZALORA marketplace in Brunei and Malaysia. Data collected using a questionnaire through the Google Form. The sample used amounted to 110 respondents. Methods of data analysis include descriptive analysis and quantitative analysis using multiple linear regression. The results of this study found that: (1) Digital marketing, brand image, and e-WOM have a positive and significant impact on purchase intention at the ZALORA marketplace. (2) Digital marketing has a positive and significant effect on purchase intention on the ZALORA marketplace. (3) Brand Image has a negative and significant effect on purchase intention on the ZALORA marketplace. (4) E-wom has a positive and significant effect on purchase intention on the ZALORA marketplace.
Copyright (c) 2024 International Journal Business and Entrepreneurship https://creativecommons.org/licenses/by/4.0/
Financial Management Practices Among Micro-Scale Business Owners in Purbalingga
This research aims to analyze financial management practices among micro business actors (UMKM) in the coffee sector in Purbalingga Regency. A qualitative approach was used through interviews with 10 coffee-based UMKM owners as key respondents. The findings suggest that monetary governance exerts a considerable influence on corporate. sustainability. Three main indicators were analyzed: financial planning, financial implementation, and financial control. Financial planning which includes managing production, sales, savings, investments, cash reserves, and separating personal and business finances is categorized as good and directly contributes to increased business income. However, financial implementation and control, particularly in aspects of financial recording, reporting, and supervision, are not yet optimal. This is largely due to the limited knowledge and financial management skills of most business owners, as well as the perception that such practices are unnecessary for small scale businesses. This study recommends that future research adopt a quantitative approach with a larger respondent base and explore internal and external factors influencing financial management. Furthermore, the development of practical interventions such as technology based training and simple financial recording applications is also suggested to enhance financial management capabilities among UMKM entrepreneurs.
Employee Performance in Yogyakarta: Comparison Between Saturday Workdays and Saturday Holidays
Employee performance is a crucial factor in enhancing organizational productivity, and work schedule arrangements, including working on Saturdays, are becoming increasingly important. This study aims to evaluate the performance comparison between employees who work on Saturdays and those who are off on that day in Yogyakarta. The method used is an independent sample t-test to analyze the performance differences between the two groups. The results show that employees who are off on Saturdays have significantly better performance with an average score of 86.51 compared to 72.49 for those who work, with a p-value < 0.001. The conclusion of this study emphasizes the importance of work policies that consider work-life balance to improve employee productivity. These findings provide new insights for management in designing more effective and sustainable work policies and open up opportunities for further research on factors affecting employee performance in a broader context.
Analysis of Conflict Management and Industrial Relations Dispute Resolution Case In Central Java
This study examines conflict management and dispute resolution in industrial relations in the Central Java region, Indonesia, using a qualitative case study approach. Primary data were collected from 20 in-depth interviews and 10 participatory observation sessions involving 25 key informants, including business owners, labor union representatives, professional mediators, and officials from the Department of Manpower. Secondary data were obtained from official documents as well as the annual reports of the Central Java Department of Manpower. The purpose of the study is to identify the interpretative and procedural obstacles in implementing Law No. 2 of 2004, and to assess the role of digital technology, ethical values, and transformational leadership in improving the mediation process. The findings indicate significant differences between the urban industrial sector and micro enterprises in rural areas, resulting in inefficiencies in conflict resolution. Additionally, the study found that the limited flow of information among stakeholders leads to miscommunication and a decrease in trust. The implementation of digital platforms in several companies in Semarang has been shown to enhance transparency and expedite communication processes. Moreover, transformational leadership that emphasizes open dialogue and active participation is deemed crucial in reducing conflict escalation. The practical implications of this research include enhancing mediator capacity through comprehensive training, developing integrated digital mediation infrastructure, and standardizing the interpretation of regulations. These findings contribute significantly to the development of holistic conflict resolution policies at both regional and global levels.
The Influence Of Ad Types And Advertising Platforms On Marketing Effectiveness
This study aims to evaluate and analyze the Influence of Advertising Types and Advertising Platforms on Marketing Effectiveness. In addition, this study also aims to identify whether there is a direct influence between advertising platforms on marketing effectiveness and how the combination of advertising types and advertising platforms can affect overall marketing effectiveness. This study was conducted empirically in Purwakarta Regency to provide specific insights into the dynamics of digital marketing in the Purwakarta Regency area. Data were taken from online questionnaires to respondents, namely MSME actors in Purwakarta Regency. This study uses a quantitative study design with an empirical approach to evaluate the influence of Advertising Types and Advertising Platforms on Marketing Effectiveness in Purwakarta Regency. This study found that advertising types have a significant influence on advertising platforms, indicating that companies should start using higher advertising platforms that tend to be more active in marketing campaigns. This study focuses on two factors that drive marketing effectiveness for MSME actors in Purwakarta Regency. This study integrates empirical analysis in Purwakarta Regency to evaluate the Influence of Advertising Types and Advertising Platforms on Marketing Effectiveness.
Exploring the Mediating Role of Innovative Capability between Entrepreneurial Leadership and MSME Performance
This study sought to ascertain the impact of entrepreneurial leadership on the performance of food and beverage MSMEs in Cilacap. The research sample comprised 130 MSME participants. The sample was obtained using an online survey. This study employed Smart PLS 3.0 for analysis. The study indicates that entrepreneurial leadership positively influences MSME performance and innovative capability. Innovative capability favourably influences MSME performance and mediates the relationship between entrepreneurial leadership and MSME success. This study's drawback lies in its focus on food and beverage MSMEs in Cilacap, hindering the generalizability of the findings to other sectors or locations with distinct features. This study enhances the literature by empirically confirming the mediating function of Innovative Capability between Entrepreneurial Leadership and the performance of MSMEs, specifically within Indonesia's food and beverage industry. These findings emphasize the necessity for MSME leaders to cultivate entrepreneurial attributes and promote an atmosphere conducive to innovation. Organizations can enhance their performance metrics by investing in the Innovative Capabilities dimension, which encompasses a strategy emphasis on innovation, a conducive company culture, and practical knowledge management. Policymakers and practitioners can utilize these insights to build training programs and policies that foster leadership development and innovation in MSMEs. Additional research is advised to investigate other mediating or moderating variables, like technological advancements, market situations, or organizational frameworks.
Investor Reactions to Russia-Ukraine War Years 2022 Using a Bayesian Analysis Approach
The purpose of this study was to determine the market reaction to changes in stock prices on the Russian-Ukraine war event on the Indonesia Stock Exchange in 2022. This research using Bayesian analysis Approach on banking stocks. The results show that the AAR and CAR Before-After of the three models do not show significant results or market anomaly. The implications of the results of this research for investors and researchers that the events of the Russian-Ukraine war in 2022 can be taken into consideration for investors to be more rational in responding to political events in making investments in both the financial sector or other sectors, and for other researchers the EMH theory is no longer relevant to recent world developments. The limitations in this study are only in the financial sector in banking stocks, and the future big agenda will be expanded in several sectors, namely manufacturing, infrastructure and technology on the Indonesia stock exchange. The novelty in this research is that it uses the Bayesian analysis approach to the three models of approaches that have been and are often used, but in this case it is very different from previous researchers who have never used the Bayesian analysis approach
Analysis Of The Influence Of Work Discipline And Work Motivation On Employee Performance At PT Indomarco Adi Prima Tegal
Human resources are the prime mover of the course of an organization's activities, the success of an organization is determined by the existence of its human resources. So that human resources or employees in an organization become an important concern in the context of efforts to achieve organizational success. The purpose of this study was to determine the effect of work discipline on employee performance at PT Indomarco Adi Prima Tegal, to determine the effect of motivation on employee performance at PT Indomarco Adi Prima Tegal, to determine the effect of work discipline and motivation simultaneously on employee performance at PT Indomarco Adi Prima Tegal. The sample in this study was 45 respondents and used multiple linear regression analysis as an analytical tool. The results of this study are work discipline has no significant but positive effect on employee performance. Work motivation has a significant and positive effect on employee performance. Work discipline and work motivation together have a significant effect on employee performance
The Effect Of Corporate Social Responsibility And Profitability On Company Value (Study On Manufacturing Companies)
The purpose of this study is to analyze the effect of corporate social responsibility and profitability on corporate value (a study on manufacturing companies listed on the Indonesia Stock Exchange for the period 2013-2017). The results obtained indicate that CSR does not affect the value of the company, this is evidenced by the value of sig. calculate is greater than 0.05 which is 0.596> 0.05. Then the variable profitability affects the value of the company. This is evidenced by the value of sig. count is smaller than 0.05 which is 0.006 <0.05. CSR and profitability have an influence proportion on company value of 1.8% while the remaining 98.2% (100% - 1.8%) is influenced by other variables not in the linear regression model.
Copyright (c) 2024 International Journal Business and Entrepreneurship
The Effects of Customer Satisfaction on Intentions To Stay At MSME In The Covid-19 Endemic In Indonesia
This study aims to examine the consequences of customer satisfaction on the intention to stay at MSMEs during the Covid-19 endemic in Indonesia. The sample was determined by the Random Cluster Sampling Method with a sample size of 400 respondents. The results revealed that the value of the perceive price for customer satisfaction has a p-value higher than the lowest average value. The Product Quality for customer satisfaction has a greater p-value than the lowest average value. The value of Service Quality towards customer satisfaction has a smaller p-value than the lowest average value. Customer satisfaction valued by word of mouth has a smaller p-value than the lowest average value. Customer satisfaction towards intention to stay has a smaller p-value than the lowest average value.
Influence of Total Quality Management on Competitive Advantage Through MSME Performance: A Case Study of Food and Beverage MSME in Cilacap District
This study seeks to evaluate the impact of Total Quality Management (TQM) on Competitive Advantage via MSME Performance in the MSMEs of Cilacap Regency. The study methodology employs a quantitative approach utilizing a non-probability sampling technique known as purposive sampling. Primary study data was collected via questionnaires from a total sample of 70 MSME owners in the North Cilacap District. The research employs data analysis methodologies, namely descriptive and inferential statistical analyses, utilizing PLS-SEM via SmartPLS 3.0. The study's results concluded that TQM has a significant positive impact on competitive advantage. TQM has a significant positive impact on MSME performance. MSME performance has a significant positive effect on competitive advantage. MSME performance significantly mediates the relationship between TQM and competitive advantage. This study offers implications for MSME stakeholders to effectively adopt the TQM system in their operations to enhance business performance and maintain competitive advantage.
Influence of Financial Literacy on MSME Performance with Financial Inclusion as a Mediation
The role of Micro, Small, and Medium Enterprises (MSMEs) is very fundamental as a pillar of the Indonesian economy. This study examines the effect of financial literacy on the performance of MSMEs with financial inclusion as a mediating variable conducted on MSMEs in Wero Village. The study focused on 40 MSME actors who were sampled. Questionnaires were given to respondents to obtain accurate data. Data analysis was carried out using the Partial Least Square (PLS) method with SmartPLS 3.0 software. The results of the study showed that financial literacy did not have a positive and significant effect on MSME performance. However, financial literacy has a positive and significant effect on financial inclusion which is then proven to be effective as a mediator in the positive relationship between financial literacy and MSME performance. This study still has limitations, namely only examining MSMEs in Wero Village. So further research is needed so that the findings can be generalized.